PRIVACY&POLICY PRIVACY&POLICY

MANAGEMENT OF PERSONAL INFORMATION

Penguin Trade Co., Ltd. (hereafter referred to as “company.”) It is a social responsibility to protect personal information. In order to manage customers and make them rest assured of using our website, company formulate a policy according to protection of personal information is dealt based on the basic policy below

APPLICABILITY OF PERSONAL INFORMATION MANAGEMENT

When you place an order, contact us or subscribe newsletter through our website, the process of personal information will be applicable. Company collect, manage and cite the personal information properly when you use our website.

THE PURPOSE OF USING PERSONAL INFORMATION

Besides providing service, company use it for the specific purpose which we collect your personal information and order information (including your order records) and will not use customers’ personal information except for the purpose below

  • Introduce our products and service to customers
  • Implement order, confirm or revise shipping detail.
  • Answer customer’s inquiries
  • Request providing feedback
  • Obtain the consent after contacting customers
  • Establish a statistical data which is classified by customer’s age, address, etc.
  • Provide and show the information which is suitable for customer’s preference.

SAFE MANEGEMENT OF PERSONAL INFORMATION

In order to ensure the personal information accurately and safely, company will take the following safety measures prevent from leakage, loss, break, manipulate. When data breaches occur, we will take proper measures and prevent from happening again. 

Company will delegate business to the best of range. In this case, we will properly manage and supervise the subcontractors. (Subcontractors are including carriers, printing plants, etc.)

PROVIDING PERSONAL INFORMATION TO THIRD PERSONS

Personal information will never be given to any third person without the customer's permission.

However, depending on the operation, there is a case that we disclose information to an agency on condition that they never use it for any other purposes. Except for these conditions:

  • Gain the customer's permission.
  • Disclose the information when it is demanded to be public by government or authority.
  • Disclose the information to business partner                                           
  • COOKIES USAGE POLICY

We use permanent cookies as a mean to record definition marks of the web server that customers’ access. Cookies are necessary to record the customer's computer exchanging information with our web server.

Regarding cookies, there is a possibility of malevolent website illegal accesses. Yet, on this website, personal information such as address, phone number, email address and credit card number, which may harm individual customers, is not collected by cookies.


 


OTHER PRIVACY CHECK ON THE INTERNET

Please note that if you disclose your personal information willingly on the Internet (e.g. bulletin board) which could use by anyone, other users might collect and use this information. If you release your e-mail address, we might receive unnecessary information according to the post. You have to notice that information transmission should take the risk by your own.

Visiting third-persons website and service through our website or the draw for the raffle or promotion activities to collect personal information,should follow the privacy policy and collection policy which formulated by company. We do not assume any obligations or responsibilities for these independent third-person terms or activities.



CHANGING PRIVACY POLICY

Due to needs of business requirement, new law implement, law revision or other conditions, company will change the details of personal information and not until further notice. If changing details, we will post on the website and inform you. Please check our newest details on website. If you have any questions about personal information, please contact us at the contact information below:

Penguin Trade Co., Ltd.

150-0043

Dogenzaka, tokyo shibuya-ku 2-10-12 shintaisou building No.3 4F

Contact us by email: ecinfo@penguintrade.co.jp

DISCLOSE, REVISE AND DELETE PERSONAL INFORMATION

Members would like to disclose, change or delete personal contact information as below: If you would like to disclose, revise or delete information, please contact us by phone or e-mail. Please note that we will confirm that is you in person in this case

Contact information for personal information protection policy

Penguin Trading Co., Ltd.
〒 150-0043
Dogenzaka,shibuya-ku tokyo 2-10-12 shintaisou building No.3 4F       
e-mail:ecinfo@penguintrade.co.jp